Terms and Conditions
About Supreme Tourism
Supreme Tourism is a travel and tourism service provider offering tour packages, hotel bookings, transport arrangements, and related travel services. We work with various partners and suppliers to design and deliver travel experiences according to your needs.
Use of the Website
By using our website, you agree:
- To use it only for lawful purposes and in a way that does not infringe the rights of others.
- Not to engage in any activity that may damage, disable, or impair the website or interfere with other users’ experience.
- Not to attempt unauthorized access to any part of the website, server, or connected systems.
We reserve the right to restrict or terminate access to users who misuse our website or violate these Terms.
Booking Process
- You may contact us through our website, email, phone, or other provided channels to request packages or custom trips.
- We will share package details, prices, inclusions, exclusions, and terms of the specific offer.
- A booking is considered confirmed only after you accept the quote and we receive the required payment or booking advance.
- You will receive a confirmation message, voucher, or email once your booking is successfully processed.
Accuracy of Information
- It is your responsibility to review all booking details (names, dates, destinations, and services) and inform us immediately if anything is incorrect.
- Supreme Tourism is not responsible for issues arising from incorrect information provided by you, such as spelling mistakes in names or wrong travel dates.
Prices, Payments, and Refunds
Prices and Payments
Cancellations and Refunds
- All prices for packages and services will be shared clearly before booking.
- Prices may change based on availability, season, exchange rates, fuel surcharges, or supplier changes.
- Payment instructions will be provided at the time of booking (e.g., bank transfer, cash deposit, online payment, etc.).
- Some bookings may require full payment in advance, while others may allow partial payment in advance and the balance later.
- Your booking may not be guaranteed until payment is received within the specified deadline.
- Each package or service may have its own cancellation policy based on airlines, hotels, and suppliers’ rules. These will be shared with you before confirming the booking.
- Cancellations requested by you may result in charges or no refund, depending on the timing of the cancellation and the supplier’s rules.
- Refunds, if applicable, will be processed within a reasonable time frame after deducting any non-refundable charges, service fees, or penalties.
Travel Documents and Requirements
You are responsible for:
- Holding valid identity documents, visas, and permits (where required).
- Meeting health or vaccination requirements where applicable.
- Complying with the rules of airlines, hotels, and travel authorities.
Supreme Tourism can guide you based on general information, but we are not responsible if you are denied boarding, entry, or services because of missing or incorrect documents.
Travel Risks and Disclaimer
Travel always involves some level of risk, including:
- Delays or cancellations due to weather, strikes, technical issues, or security concerns.
- Changes to itineraries by airlines or transport companies.
- Local conditions, such as political events, natural disasters, or health concerns.
While we do our best to design safe and comfortable trips, Supreme Tourism cannot control these external factors.
Limitation of Liability
To the maximum extent permitted by law:
- Supreme Tourism is not liable for any direct, indirect, incidental, or consequential loss, damage, injury, or expense resulting from delays, changes, or cancellations by third-party suppliers
- Our responsibility, where applicable and proven, may be limited to the amount you paid for the affected service.
We do not guarantee that the website will always be error-free, virus-free, or uninterrupted, although we strive to maintain it regularly.
Privacy and Data Protection
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, store, and use your personal information. By using our services, you acknowledge that you have read and understood our Privacy Policy.
Changes to These Terms
We may update or revise these Terms from time to time to reflect:
- Changes in our services
- Legal or regulatory updates
- Improvements in our website or processes
When we update the Terms, we will post the revised version on this page with a new “last updated” date. Your continued use of the website or our services after any changes means you accept the updated Terms.